Refund policy

We do not offer refunds and exchanges. We make sure all our products are in good condition before we ship it, therefore we are not responsible for damages that may occur during shipping. However, depending on the severity of the damage, you can take a picture of it and we can figure something out! All sales are final.

You can always contact us for any return question at hello@missyrabbit.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.